– 2021 Community of the Year Supernova Winner –
The Supernova Award is the highest individual honor that our company gives and each year. For the prestigious ‘Community of the Year’ Supernova Award, one community is decided based on their community scorecards with overall rank, year over year improvement and feedback from their operations team. Each year during the Senior Living Communities Annual Meeting, the winning community is revealed and presented their award at the company’s formal Supernova Awards Evening.
This year, we are proud to congratulate our team at Marsh’s Edge on St. Simons Island, Georgia as the recipient of the 2021 Supernova Award for Community of the Year! This honor was bestowed at the Senior Living Communities Annual Meeting on Thursday, August 5th at the Omni Amelia Island Plantation on Amelia Island, Florida.
“Congratulations Marsh’s Edge, you are the top-performing community in our entire company because they outperformed every other team across the board in our key metrics and scoreboard items. These metrics are CMS Five-Star Rating, nurse call response time, work order completion time, flex dining utilization, overall customer satisfaction of our Members at Marsh’s Edge. Then our two top categories that contributed the most this year and every year are occupancy (…) and turnover. Happy team members equals happy residents equals more residents. Congratulations.”
– Benjamin Thompson, Senior Living Communities President